Privacy Policy

Privacy & Service Policy

Last Updated: January 15, 2026

At hostxbro.com, operated by Vexonix , we value your trust. This policy describes how we handle your data and deliver our digital services (Hosting, VPS, Dedicated Servers, and Licenses).

1. Digital Service Delivery (Shipping Policy)

Since we provide digital IT infrastructure, there is no physical shipping. Our delivery process is as follows:

• Shared & Reseller Hosting: Instant delivery via email (within 5-10 minutes).
• VPS & Licenses: Setup within 5-10 minutes after payment.
• Dedicated Servers: Provisioning within 2-12 hours.

2. Information Collection & Payment Security

We collect your Name, Email, and Billing Address to process orders. All payments are processed through secure encrypted gateways (Razorpay/PhonePe). We do not store your card or UPI credentials on our servers.

3. Refund & Cancellation

We offer a 7-day money-back guarantee on hosting services. However, Domain registrations and software licenses (like cPanel) are non-refundable once activated as per industry standards.

4. Contact for Compliance

For any legal or billing queries, you can reach our compliance officer at:

Email: support@hostxbro.com
Phone: +91 9093025750
Address: Turibar, Jame Masjid, Bhogram, Uttar Dinajpur,
West Bengal, India - 733134